Support queue
Support Queue
Work active tickets first. Open the archive only when needed.
Checking your session
Confirming your staff access before loading the Support Queue.
Authentication required
Sign in with a staff account to open the Support Queue.
Admin access required
This account can use the web workspace, but only
systemAdmin and developer can open the
Support Queue.
Support workflow
Active support queue
| Subject | Status | User | Category | Updated |
|---|---|---|---|---|
| Loading active tickets... | ||||
Archive
Resolved support archive
Open only for history or reopen work.
| Subject | Status | User | Category | Updated |
|---|---|---|---|---|
| Open the archive to load resolved tickets. | ||||